If you are a One Step GPS customer or a
visitor to our website, this policy applies to you.
We will inform you, by publishing this Privacy Policy, about how
we collect, use, process and store your data.
If the way in which we collect, use, process or store your data
changes, we will inform you of the changes by publishing updates
to this policy.
Read this Privacy Policy and our
Cookie Policy.
If you are our customer, please also check our
Terms and Conditions or any
signed agreement between us, as these may contain further
details on how we collect and process your data.
If you provide us with personal information about other people,
or if others give us your information, we will only use that
information for the specific reason for which it was provided to
us. By submitting the information, you confirm that you have the
right to provide us with the data and to allow us to collect,
use, process and store it.
Consult this Privacy Policy periodically to check for updates.
If our products and services collect data about you but you are not our customer (including for example
if you are an employee or contractor of one of our customers, or you receive our device via your insurance
company), you should consult the business that operates our devices to learn about their privacy
practices. This Privacy Policy applies only when the purposes and means of processing your personal data
are determined by One Step GPS, meaning when we are a “controller” or “business” as
defined by applicable data protection laws.
It does not apply to any of your personal data that we process
on behalf of our customers, meaning when we are a “processor” or “service provider” as defined by
applicable data protection laws.
Please contact the relevant controller or business (this would your employer if you are an employee or
contractor of a One Step GPS customer, or your insurance company if they provided your
device) for more information about their privacy practices.
When you visit our web site or use our products or services, we
collect data. Sometimes you provide us with data, sometimes data
about you is collected automatically.
Browse any page of our web site, use the chat feature of our web
site, request a demo, use our products or services, and when you
contact us for support, or when we send emails to you.
Opt-in to marketing messages, use the chat feature of our web
site, request a demo, place an order, use our products or
services, contact us for support, send us emails, and when we call
you or you call us.
Your name, address, telephone number, and email address.
We collect all details of our financial transaction when you place
an order through our web site. This may include your bank account
number, credit card number and CVV, or debit card details that you
provide to pay for our products and services.
Your customers and their street addresses, your users and their home and work addresses, your vehicles and
their VIN numbers, device names, telematics device identification numbers, license plate numbers, the routes
and places visited by your vehicles, computer data from vehicles, miles traveled, time spend in transit and
idle, camera recordings, your employees’ and users' names, phone numbers, email addresses and employers,
your drivers’ routes, appointments, and business data entered into our products by your employees or users
or collected using our devices.
Your IP address, login information, browser type and version, time
zone setting, browser plug-in types, geolocation information about
where you might be, operating system and version.
Your URL clickstreams (the path you take through our site),
products/services viewed, page response times, download errors,
how long you stay on our pages, what you do on those pages, how
often, and other actions.
We collect precise geolocation data (within 1,750 feet or less) about your vehicles in order to provide
our
services to you. We do not sell geolocation data or use it for advertising purposes.
We do not collect any other “sensitive data” (like racial or ethnic origin, political opinions,
religious/philosophical beliefs, union membership, genetic data, biometric data, health data, data about
your sex life or orientation, or
criminal history) except when we have your specific consent, or when the law requires us to. We ask that
you not provide us with sensitive data or use our products to process sensitive data.
One Step GPS is primarily a
business-to-business service directed to and intended for use only
by those who are 18 or over. We do not target One Step GPS at children, and we do not knowingly
collect any personal data from any person under 13 years old.
Data protection laws applicable in some places provide that we can
only use your data for certain reasons and when we have a legal
basis or your permission to do so. Here are the reasons for which we process your
data:
Managing your use of our products and services, login and
authentication, remembering your settings, processing payments,
hosting and back-end infrastructure.
Testing features, interacting with feedback platforms and
questionnaires, managing landing pages, heat mapping our site,
traffic optimization and data analysis and research, including
profiling and the use of machine learning and other techniques
using your data.
We allow third-party providers to record information about the usage of our site, demographics, location
and other information, and report that information to us so we can undertsand how people interact with our
website and services and continually improve it for users.
Notifying you of any changes to our service, solving issues via
live chat support, phone or email including any bug fixes or
scheduled downtime.
Enforcing our rights under our
Terms and Conditions or any other agreements between us, or to enforce
other rights of One Step or others under applicable law.
If you provide us with your contact information, we may send you emails and messages (including via
social media)
about new features, products and services, and content.
We may also use data collected by third parties to serve retargeting ads to you about our products and
services, and
we may permit third-party providers such as Google, LinkedIn, Facebook, Mail Chimp to match our customer
data
to their user data and serve our ads to you. Those third parties’ use of your data is subject to their
privacy policies. If
you have previously given consent to send you marketing emails or to use your data to advertise to you,
and you
wish to withdraw your consent, please see the How to Contact Us section at the bottom of this policy to
withdraw
your consent
If you choose to do this, you can continue to use the website and browse its pages, but we will not be able
to process transactions without personal data.
You have the right not to permit us to sell or share your data, and to limit our use of sensitive data. You can set or
change your opt-out settings by
clicking here.
You can opt out of allowing us to use your data to advertise to you. You can set or change your opt-out settings by
clicking here.
This includes the right to ask us to provide information about:
- the types of data we collect
- why we collect it
- how we use it
- which third parties may have access to it
-
how long the data will be stored or the criteria used to
determine that period
We will do our best to provide you with the information within one
month of your request.
If we do not honor your data access request, and you disagree with our decision, you may appeal our decision
by contacting us within a reasonable period of time to request an appeal. See the "How to contact us”
section at the bottom of this policy.
We will do our best to make the requested changes to your information within one month of your request. See
the “How to contact us” section at the bottom of this policy.
We may use your data to determine whether we should let you know
information that might be relevant to you (for example, tailoring
emails to you based on your behavior). Otherwise, the only
circumstances in which we will do this is to allow you to use our
products and services.
If you cancel your service or we suspend it for non-payment, you will not be entitled to receive the data
that is stored within our system or on the devices that you return to us. This doesn’t affect your right to
request that we delete your personal data under the next section.
You can do this by asking us to erase any personal data we hold about you or any consumer if it is no
longer
necessary for us to hold the data for purposes of your use of our products or services. See the “How to
contact us” section at the bottom of this policy. To the extent that you have submitted your personal data
when placing an order, it is necessary for us to hold that data to enable you to use our products and
services. You can also delete your account information by clicking here.
If you or a consumer whose data you have provided asks for access to their personal data,
information about the categories of sources from which it is collected, or information about the
categories or specific
pieces of personal data, we will cooperate, including by providing the requested information in a portable
and,
to the extent technically feasible, readily useable format.
If we are unable to delete personal data for a valid legal reason, we will tell you why, we will
only retain the personal data for that reason, and we will delete the personal data after the reason for
keeping it no longer exists.
Please see the “How to Contact Us” information at the bottom of this policy.
We use physical, electronic, and managerial measures to safeguard and secure the information we
collect.
-
You provide personal data at your own risk; no data transmission is guaranteed to be 100% secure
-
You are responsible to protect your username and password:
keep them secret and secure
-
If you believe your privacy has been breached, please contact
us immediately
We will delete and stop actively using any personally identifiable information about you or any individual
who has requested that their information be removed, promptly after you ask us to do so. We may store data
that is not personally identifiable information for longer periods.
Sometimes we may need to share your data with third parties. For example, we submit geolocation data to
Google to improve geocoding. We store data on Amazon servers, and have partnerships with SpeedGauge, Inc.,
Rarestep, inc. (providers of Fleetio), and ServiceTitan, Inc., among others. We may share your data with
your insurance carrier, with your permission. Your data is shared with third parties only when necessary and
according to the safeguards and good practices detailed in this Privacy Policy, but third parties’ use and
processing of your data will be governed by those companies’ privacy policies.
We will transfer your data to any countries in which we have data processing locations, including the
United States, and we may process it in any country in the world. If you submit any personal data to us,
your submission means that to you consent our transfer of your data outside of your country of residence.
If you do not consent, then you do not have permission to use our site or to provide us with your
data.
We will take all steps reasonably necessary to ensure that your data is treated securely and in
accordance with this Privacy Policy.
We use cookies. To understand how we use cookies and how you can manage your preferences, please read our
Cookie Policy.
If you have any questions regarding our privacy practices, if you wish to exercise your privacy
rights
under this policy, if you believe your privacy has been breached, or if you need to contact us for any
other reason, you may email us at legal@onestepgps.com, call us at
+1-818-659-2031 or 1-888-919-7536 (toll-free in the US only)
between the hours of 8AM to 5PM Pacific time
, or write to us at 675 Glenoaks Blvd, San Fernando, CA 91340, USA.
If this policy changes, we will post any changes on this page. Please check back to ensure that you are made
aware of any changes. If you are our customer, we will notify you of important changes to this policy.
(888) 919-7536
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