At the time, the GPS tracking industry was dominated by a handful of companies who insisted on ironclad contracts, hefty cancellation fees and significant upfront costs for equipment. This meant that costs were prohibitive for many businesses.
The GPS tracking devices themselves were often not up to scratch. The company providing the tracking service had a three-day outage and didn’t seem to care. To make matters worse, shortly thereafter, all their devices stopped working. Our sister company was then asked to upgrade from 2G devices to 3G and pay for new installation. The costs just kept going up.
At that point, the idea of revolutionizing the industry became a new goal. We figured there must be a better way and, within a few years, One Step GPS was born.